Help center
Account Creation & Management
How can I create an account on your platform?
- Click on the 'Register' or 'Sign Up' button.
- Provide your email address and create a password.
- Complete the registration form with your personal details.
- Verify your email address through a verification link sent to your email.
- Proceed with the KYC (Know Your Customer) verification process to ensure the security and compliance of your account.
Why do I have to pass the Know Your Customer (KYC) while creating my account?
As a regulated broker we adhere to Anti-money laundering legislation as well as regulatory requirements to perform due diligence on our clients. By verifying your identity and personal information, we can protect your account from unauthorized access and potential fraudulent activities.
What are the documents required for registration and verification on your platform?
What are the Account types on your platform and how do they differ from each other?
How can I reset my password?
- Click on the 'Forgot Password' link on the login page.
- Enter the email address associated with your account.
- You will receive an email with instructions on how to reset your password.
- Follow the instructions in the email to set a new password for your account.
What security measures do you have in place to protect my account?
Can I switch from a virtual account to a real account?
What are the steps I need to take to change the email address/personal information/documents associated with my account?
Can I access my account from multiple devices at the same time?
LEGAL INFORMATION:
TRADESENSE HOLDING LTD is registered in Mauritius with registration number 183967 and registered address at Suite 4B, 4th Floor, Ebene Mews, 57 Cypercity, Ebene 72201, Mauritius. TRADESENSE HOLDING LTD is regulated by the Mauritius Financial Services Commission (“FSC”) with licence number GB21026906.
TRADESENSE HOLDING CYPRUS LTD is registered in Cyprus with registration number HE 441511 and registered address Agion Panton, 12, ST. GEORGE’S BUILDING, 3016, District of Limassol, Cyprus.
RISK WARNING: Forex/CFDs trading involves significant risk to your invested capital as you can potentially lose more than your initial investment. The content of this website is generic in nature and reliance on the same is at your own risk. Please read the legal documents and make sure that you fully understand the risks involved before making any trading decisions.
TRADESENSE HOLDING LTD doesn’t provide services to residents of Islamic Republic of Iran, Syria, Arab Republic ,Iraq, Sudan, Cuba, North Korea, Republic of Côte d'Ivoire, Haiti, Puerto Rico, Myanmar, Suriname, Zimbabwe, Belarus, Russian Federation, Venezuela, Brazil, Belgium, Canada, USA. Also the company does not direct its website and/or its services to any person in any Jurisdiction where use of its website and services is prohibited by local or regulations. When accessing this website from a country where its use may or may not be prohibited, it is the user's responsibility to ensure that the use of this website complies with the local laws and regulations.