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Deposits & Withdrawals

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How do I deposit funds for my trading account?

Depositing funds into your trading account is a straightforward process:
  • Log in to your account.
  • Navigate to the 'Deposit' section in your account dashboard.
  • Choose your preferred payment method from the list of available options.
  • Enter the deposit amount and follow the on-screen instructions to complete the transaction.
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How do I withdraw funds from my trading account?

Withdrawing funds from your trading account can be done as follows:
  • Log in to your account.
  • Go to the 'Withdraw' section in your account dashboard.
  • Enter the withdrawal amount and select your preferred withdrawal method.
  • Follow the on-screen instructions to initiate the withdrawal process.
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Can I deposit or withdraw funds in different currencies?

Yes, you can choose to deposit or withdraw funds in either Euro or US Dollar, depending on your preference.
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What payment methods do you accept?

We accept multiple payment methods for deposits and withdrawals. To find the complete list of accepted payment methods, please refer to the 'Payment Methods' section on our platform.
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Is there a minimum account balance required to start trading?

Yes, the minimum account balance required to start trading is 250 USD. However, keep in mind that the Virtual Account does not require any deposit.
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Are there any fees associated with depositing or withdrawing funds?

We do not charge any fees for depositing or withdrawing funds from your trading account. However, please note that certain banking and payment systems usually apply fees, and these are the responsibility of the clients.
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How long does it usually take for withdrawals to process?

Withdrawals from our side typically take up to 3 business days to process. The time it takes for the withdrawal to reach your bank account depends on the bank and the payment method you have chosen. For specific information, please refer to the 'Payment Methods' section on our platform.
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Are there daily or monthly deposit or withdrawal limits?

No, there are no daily or monthly limits for deposits or withdrawals on our platform. The minimum withdrawal amount via wire transfer is USD50, subject to change at the discretion of the Company.
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How do I cancel a withdrawal request?

If you need to cancel a withdrawal request, please contact our support team as soon as possible. They will assist you in the cancellation process.
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Can I make a deposit or withdrawal request outside of trading hours?

Yes, you can make deposit or withdrawal requests at any time, as they are not dependent on trading hours or market operations.
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Is there a minimum withdrawal amount on your platform?

No, there is no minimum withdrawal amount for most withdrawal methods. However, please note that for withdrawals made through wire transfers, there is a minimum limit due to the associated transaction fees and processing costs. If you choose to withdraw via wire transfer, the minimum amount allowed for such transactions is USD50.
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How can I view my deposit and withdrawal history?

You can view your deposit and withdrawal history by accessing the 'Transaction History' or 'Account Statement' section in your account dashboard. This section will display all your past deposit and withdrawal transactions.